Technical Service

For many years, Yuanchang has always attached great importance to the after-sales service of its products. In order to provide users with satisfactory after-sales service, it has established a high-quality and efficient professional service team and implemented a strict after-sales service management and assessment system. The company implements a "24-hour non-stop" after-sales service commitment, sets up a 24-hour service hotline and a service complaint hotline.

• Service tenet: Quality service, customer satisfaction.

• Service philosophy: Service creates value. Customer first, service first.

• Service policy: Professional, efficient, high-quality, satisfactory, sincere, prompt and considerate.

• Commitment: 24-hour service is provided. Respond quickly and solve problems. True feelings revolve around customers, and service revolves around them.